Minnesota Assisted Living

SeniorLiving FAQ
By David Besnette


In this research guide you will learn how to get a COMPLETE, non-commercial, Statewide list of Assisted Living & Senior Care Facilities Provided by the State of Minnesota.

If you are researching Assisted Living in Minnesota, you are fortunate.  Minnesota is hands-down one of the best states of all 50 in terms of facility data available to the general public through State resources.

You will have easy access to:

  • Every facility statewide
  • Detailed Inspections & Violations Reports
  • Direct Contact Information for each facility

Find Assisted Living Statewide in Minnesota

The State of Minnesota provides a very slick, easy-to-use Directory of Licensed and Certified Health Care Providers – which includes Assisted Living Facilities.  This database covers every licensed facility statewide.  At this time the Search Tool looks like this:

Minnesota Health Care Providers Database

You can access this Search Tool here.

Minnesota

Select the first option “Health Care Facilities and Providers Database“and you will be presented with a few options.   

  1. Directory of licensed and certified health care providers database
  2. Health Care directory database download in Excel format

You can also get a recent directory of Licensed and Certified Health Care Facilities in PDF format.  For 2019’s list, go here.

The Health Care Provider Directory’s search tool (for option 1) looks like this:

Health Care Directory

The steps to Find Assisted Living in Minnesota are easy:

  1. Select a provider type (in this case, for Assisted Living, chose “Housing with Services“)
  2. Select by County, City, Provider Name, or Select All
  3.  Submit

From there, your list will be displayed, and will look something like this:

Facility List

From this list, you have immediate access to:

  • Facility Name
  • Address
  • Direct Phone Number
  • Administrator’s Name
  • Classification of Facility (i.e. Housing with Services, Assisted Living Services)

Note that you can download this specific list to an Excel file.

View Facility and Provider Complaints, Survey and Violations Reports

The Minnesota Department of Health also allows the general public to view inspections reports, Complaints and Survey Findings for Assisted Living (and other Health Care Providers) statewide.

You’ll need to go to the “View Facility and Provider Complaint and Survey Findings” page, which looks like this:

Surveys

For this example we’ll choose the first selection for “Complaints.”

You’ll then be taken to another search tool that looks like this:

Complaints Tool

The steps to view Facility Complaints are as follows:

  1. Select your provider type
  2. Choose either: By County, By City, By Provider Name or Select Asll
  3. You can filter by Investigation Finding: Substantiated, Unsubstantiated, or Inconclusive
  4. Choose:  By Resolved Date, Date of Posting, or Select All

From there, your output list will be generated, and will look something like this:

Complaints List

You can then select a facility to view a summary of the Complaints and Investigations for that particular facility.

Complaint Details

Lastly, you can select “View File” which will take you to a detailed report of the Complaint and Investigative report.

Complaint page 1

 

This is page one of a 5 page report for this particular complaint investigation for this facility.  These reports are very useful to families who are researching care at a particular facility.  Families can easily get a fact-based insight into a facility’s track-record, and how a facility has responded to issues and allegations.

How To File A Complaint Against An Assisted Living Facility in Minnesota

Minnesota offers a few ways to file a complaint against a healthcare facility (including Assisted Living).    If you have concerns with:

  • Physical Abuse
  • Emotional Abuse
  • Neglect
  • Unexplained Injury
  • Resident Rights

You should have the State look into the issue further.   For abuse, this is the most urgent one – you should immediately call the Minnesota Adult Abuse Reporting Center at 844-880-1574.

You can also file a complaint using this form.

Additionally, there is another number you can call, and an email address you can use if you are Filing a Complaint that Does Not Include Physical or Emotional Abuse, Neglect, or Unexplained Injury:

651-201-4200 or health.ohfc-complaints@state.mn.us

Learn About Assisted Living and Home Care in Minnesota

Lastly, there is a helpful section on the Minnesota Department of Health’s website that provides further information about Assisted Living and Home Care in Minnesota.  You can learn about how to Start a Facility, about Laws, Statutes and Regulations, Training Materials, Consumer Resources and more.

You can access the Assisted Living / Home Care Informational Page here.

Additional Resources:

Minnesota Home Care / Assisted Living Association

Minnesota Residents:


Availability

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